Course Overview
A practical course to develop verbal and non-verbal communication, persuasion, and active listening skills in the workplace.
Course Objectives
By the end of the program, you will be able to:
- ✓Use confident body language
- ✓Craft persuasive messages
- ✓Practice active listening
- ✓Handle difficult conversations
- ✓Build strong professional relationships
Training Modules
- 01
The communication model
Interactive session with hands-on practice
- 02
Body language
Interactive session with hands-on practice
- 03
Active listening
Interactive session with hands-on practice
- 04
Persuasion and influence
Interactive session with hands-on practice
- 05
Difficult conversations
Interactive session with hands-on practice
- 06
Written communication
Interactive session with hands-on practice
Certificate
Accredited certificate from Extreme Team Training Center
Awarded to the trainee after completing 80% attendance or more and passing the final assessment.